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FUN PLANET ONLINE BOOKINGS TERMS & CONDITIONS

 

Welcome and thank you for visiting us. 

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  • Closed shoes must be worn to participate in attractions - NO Thongs, Sandals, Slides, Crocs etc.

  • We cannot guarantee you or your guests will be able to complete your activity if you or any guests in your group are late.

  • In the unforeseen circumstance that Fun Planet has encountered technical issues, your start time may run later than the confirmed start time. (Sometimes our equipment has a mind of its own)

  • Guests will not be permitted into the venue if deemed intoxicated

  • Price and availability information is subject to change without notice.

  • No refunds will be given for a change of mind. This includes partial or full refunds.

  • To change a booking, you can do so by emailing our team with as much notice as possible prior to the booking. Changes to an existing booking are subject to availability and price. Guests may incur additional costs depending on the revised day/time/venue of the booking and be required to pay any difference on arrival.

  • All tickets purchased via this Website are non-refundable and are not available for exchange, unless required by law.

  • Planet Pass preloaded tickets can not be combined with another play card
     

Bowling:

  • Shoes must be closed-toed - Bowling shoes are available for adults

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CURRENT PROMOTIONS

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REFUNDS

  • Refunds for a change of mind for any other reason are not provided, you may be entitled to a refund if you cancel early. 

  • If you cancel 7 days or more ahead of your booking, a refund minus a 20% cancellation fee can be requested, or a 100% credit will be put to your Fun Planet account to be used within 12 months

  • If you cancel 6 days or less ahead of your booking date, you may request a refund less 50% cancellation fee, OR a 100% venue credit put to your Fun Planet account to be used within 12 months

  • Cancellations with less than 48 hours notice will be provided a 100% venue credit valid for 12 months

  • If you do not show up to your booking, your booking will be cancelled and no refund will be provided

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As space is at a premium, once you have made your booking, other people no longer have the ability to book the space you have. We understand there can be extenuating circumstances, we are happy to hear them and make other decisions on a case by case basis.

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Laserforce Membership – Terms & Conditions

  • A free Laserforce Membership is available when a player purchases 3 Laser Tag missions in a single transaction or a 3 Hour Unlimited Laser Tag session.

  • Membership must be created in venue with a staff member at the main Laser Tag computer before it can be used.

  • Each membership is issued to one individual player and is non-transferable.

  • The Laserforce Membership allows players to track game statistics, view previous scores, unlock achievements, and personalise their player profile.

  • Players can also view their stats and progress online at https://www.iplaylaserforce.com/ once their membership has been created.

  • Membership cards must be presented or scanned to link games and track player progress.

  • Lost or damaged membership cards can be replaced for a fee of $10.

  • Management reserves the right to modify or withdraw the promotion at any time without notice.

  • Standard Laser Tag game rules and venue terms of entry apply.

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